Deja vu: Australian Taxation Office online offerings are unavailable

by Marie Rodriguez

The Australian Taxation Office (ATO) has headed lower back to a period it’d likely instead overlook, reporting on Tuesday morning its online offerings have been unavailable.

“Our on line offerings are currently unavailable. We’re working on a restore as a priority & will provide an update when the difficulty is resolved. Apologies for the inconvenience,” the ATO published in a tweet.

At 1.14pm AEST, the ATO up to date Twitter, pronouncing it become nonetheless working on a restore.

“Thanks in your staying power even as we maintain paintings to restore our online services. Our technicians are nevertheless busy working on a restoration. We’re sorry for the inconvenience & will provide every other update as soon as we can,” it added.

SEE ALSO: Four years in the past nobody might recognize if we had an outage: ATO

The outage comes after the ATO spent an amazing twelve months dealing with IT problems that commenced in past due 2016 along with “one-of-a-type” SAN outages.

Although the ATO stated problems were rectified, further provider disruptions ensued.

The government department had to show its mainframe off and switch it lower back on again in July 2017 when a disruption came about 5 days into the new economic yr.


The branch responded with guarantees of “smooth operating” IT, in addition to the warranty of an extra “linked and bulletproof” device than ever earlier than.

Its closing outage became in March last yr, after scheduled upkeep ran additional time.

After it changed into found out in July that the ATO had averted users from accessing its website if positive adblockers, firewalls, and anti-virus software become in area, the government entity eliminated a “malicious program” it stated turned into present on its ato.Gov.Au web page.

At the time, an ATO consultant stated its web page-trackers amassed nameless utilization statistics, and that it changed into working on allowing those to be disabled through browser add-on/ad blockers.

The ATO informed ZDNet that it has identified the issue and is running to restore services.

It also stated that Tuesday’s issue is unrelated to previous incidents.

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