I’ve seen some lousy articles in the Wall Street Journal; however, the modern “Do You Resist New Tech at the Office?” is one of the worst. It bemoans “seasoned personnel” (read: Gen-Xers and Boomers) who don’t right away include new tech because, ahem, they feel they’re “just now not top with the era.
Let’s get one factor immediately.
Boomers and Gen-Xers have used computer systems for paintings for many years. If a few are skeptical about the new era, it is probably because they have sufficient experience to realize how crap tech can royally screw things up. There are at least three reasons personnel would possibly resist and reject the era this is being shoved down their throats, reasons grounded in technical competence and experience in place of fictional technophobia. In addition to characterizing “pro employees” as the trouble, the object trots out management recommendations like this gem: If a peer struggles with the new generation, use explicit empathy and ask if you may help… You could say, ‘Hey, you seem to be working with this. I observed this genuinely helpful academic you might like.
Beyond that, the advice is polite; here’s a fact about laptop programming that tech cheerleaders don’t appear for you to get via their thick skulls: if a user must war to apply software, it is poorly designed. The adequately prepared programs are intuitive because their designers located how people worked, interviewed able customers, examined the program with real customers, and tuned the GUI to make it easy to use.
In software program land, if it’s no longer intuitive, it’s crap. The article unwittingly affords a rare instance via quoting a commercial enterprise owner’s court cases about his personnel who rejected a new software program because “importing an antique deal with list into the brand new device generated so many mistakes that I needed to rent helpers.