Shipt, the web grocery transport provider owned by retailing giant Target, sits on the top of Consumer Reports’ new scores of online grocery-shopping offerings. Amazon Prime Now—the identical-day carrier that supplies groceries from Whole Foods and other markets in dozens of towns—is another favorite.
Both services had been rated notably overall through the Consumer Reports members we surveyed. Members gave Ship top marks for hours of delivery, timeliness, and communications approximately transport reputation, packaging, and textual content-based customer service. Amazon Prime Now was given commendable marks for delivery hours, timeliness, and verbal exchange about transport status.
Both services were given better-than-average ratings for the great and freshness in their introduced groceries.
Our rankings have been informed through current survey responses from 3,043 CR participants who responded to our 2018 Supermarkets Survey and advised us they used online grocery delivery services. Those purchasers represent 7 percent of the seventy-five,0.5 contributors surveyed with the aid of the Consumer Reports Survey Research Department for our grocery stores rankings.
Grocery Delivery a Growing Business
A growing wide variety of Americans are relying on grocery transport services to convey food to their doors without the hassles of driving, finding parking, navigating aisles, ready in checkout strains, loading baggage into their motors, and unloading bags once domestic.
According to analysis via Bain & Company and Google, 1 / 4 of Americans have used grocery shipping offerings at the least as soon as. But interest is developing. Offers.Com, an internet site that identifies methods buyers can save, reports that Google searches for “grocery shipping” almost doubled between February 2018 and 2019.